Before the advent of SaaS, the roles of sales and finance were distinct from one another. While the finance department was concerned with maximizing margins often with a cost-saving mindset, the sales department was laser-focused on generating top-line growth. It seemed like there were two competing goals, which made for some interesting (or not so interesting) friction.
In SaaS, the role of sales is to acquire, retain, and grow relationships with customers, while the role of finance is to monitor and manage the trade-off between growth and gross profit. Both, Finance and Sales, must pay attention to growing their sales efficiently and use data to make informed choices.
While the finance department is typical of rule-followers and rule-makers, Sales representatives are rewarded for results rather than processes.
Finance aims to be a reliable business partner to sales by helping to maintain efficient revenue growth through the application of data discipline. With automation, Chief Financial Officers (CFOs) and their teams can take on a more strategic role, educating executives across the company on contributing to the company's overall success.
Sales teams should understand the financial implications of their deals, and finance teams should understand the revenue potential of new products and services. The study says subscription-based pricing models require close collaboration between Sales and Finance to optimize pricing and packaging strategies that maximize customer value and profitability.
The finance department has considerable input into sales commission structures:
Both the Finance and Sales Teams care about sales compensation for different reasons.
The company stands to benefit in several ways if the finance and sales departments work together to create and implement a sales compensation plan. This is how a company benefits from aligned Finance and Sales teams:
Also, It has been observed that with better data, identification of top performers becomes easier and when those appraisal cycles come, the company can ensure that their top performers are compensated fairly, in terms of recognition and monetary earnings or both.
A recent survey conducted by XYZ Research found that companies with highly aligned finance and sales teams experience a 36% higher customer retention rate, a 31% increase in cross-selling, and a 28% increase in revenue growth compared to companies with low alignment. The survey also revealed that communication, transparency, and goal-setting were the key factors for successful collaboration between these teams.
Therefore, companies must prioritize the alignment of finance and sales teams in their comp plan season strategy. By fostering a collaborative culture, setting shared goals, and maintaining open communication channels, companies can unlock the full potential of their finance and sales teams and drive long-term growth.